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Testimonials

Below are written comments made by some of the people we have served in the past. These messages were mailed to various staff members and funeral directors who make up the Milward staff.

I cannot thank Milward Funeral Directors enough for the professional service and care they provided my Mother, myself, my family and all of our friends. From the time you arrived in the early morning hours to our home to pick our Mother's body up, your professionalism, care and understanding were above and beyond anything I could have ever expected. I greatly appreciate the time you extended to me during this great loss allowing me the time I needed in order to have had the time for the personal closure I truly needed. I was amazed after viewing my Mother's body for the first time the day before the visitation as I fully expected to make final changes in her appearance regarding makeup, clothing and other accessories. Your staff had again exceeded any expectations I could have ever expected. As I told my family and other friends, "you did a perfect job". I appreciated you as the Funeral Director as you personally handled everything from start to finish making sure all the details were perfect. Your new facilities at Trent Boulevard felt like our home and it made the perfect setting for the celebration of our Mother's life and her final journey. Again, this was unlike anything I have ever seen or expected. Great Job and Thanks again. The Family of Rosemary Jeter Marshall.

Thanks
Your Friend
David Marshall

I just wanted to let you know how very pleased our family was with your services with our mom. It felt more that we were being guided by a friend throughout the entire ordeal than a perfect stranger. You treated us with the utmost care and respect, making us feel that we were your most important customers. You allowed us to display some humor which made us deal with our loss in an easier manner. Some people are called on to perform their life’s work, and you are one well suited.

I would like to express my sincere thanks to each one of you. You made the death of our brother more bearable with your kind words and deeds. A special thanks to our funeral director for his concern and kind, caring ways.

Just a note of thanks for the very fine service you extended to our family before, during and after our mother’s funeral. I know of nothing more we could have asked for. We appreciate the compassion that was shown and the attention to all the details.

Everything about Daddy’s service was so lovely. Even the smallest detail, such as your placement of a few fresh flowers when the flag was removed, was done with dignity and grace. He would have been proud. We are grateful.

Thank you so much for everything you have done for our family. Your help was valuable and greatly appreciated. You made a very difficult situation into a wonderful experience.

Thank you for helping us to arrange daddy’s funeral. Everything went very smooth and we appreciate your directions and concerns. We were kind of numb, but I guess this is normal. I am sure daddy would have been proud of the services. He was very special to all of us and he will be sorely missed. Again, thank you for making a difficult time a little easier on us.

Thank you so much for all your help with my mother’s funeral. I would not have changed a thing; everything went so smooth; I am sure Mimi was pleased also.

Thank you very much for your kindness and compassion during the most difficult days of our life. We so appreciate all that you have done for our family during this time. My father was a warm and loving person and we miss him very much. We are a very close family and he would appreciate all that you have done for us. God truly blessed us with mighty men and women of God to pray for and surround us with this love. Thank you for being one of those whom he has sent. May God richly bless you as you serve his people.

I feel I must write and tell you how beautiful the funeral was Saturday. I don’t know if I have ever seen such care for each detail and such concern for all of the family and their many friends by you and the other gentlemen. At such a sad time you all were so caring. Thank you for making us all feel you compassion.

Words can not express the gratitude that we feel for you and your services at Milward. You all exceeded my expectations and I am so thankful that we chose Milward for my mom. She looked beautiful and would have been proud to have left this world with such dignity.

My brother and I thank you for all your efforts on our behalf to see that that daddy’s “farewell” was memorable. Our experience with your firm has always been positive – beginning with my son, then our mother and now daddy. We appreciate all you have done.

I almost feel like we are old friends, having gone through so much together. We do thank you for your patience and guidance as we groped our way along a never-before-traveled path. We felt a genuine concern for our feelings and appreciated the professional manner accorded us at the funeral home and committal and memorial services.