Cremation with Confidence

We believe in our cremation process so much, that we exclusively offer the Cremation with Confidence™ Guarantee.  Our 10-step cremation process guarantees that your loved one is well cared for at all times and that the cremated remains returned to you are those of your loved one. 

ONE…

Your loved one never leaves our care.

Many other funeral homes hire third party crematories. These funeral homes transfer your loved one to another cremation service, making it impossible for the funeral home to manage and supervise the cremation.

We have our own crematory, so all our services are handled and managed by our certified crematory operators. Your loved one never leaves our care.

TWO…

Safeguarding personal identity.

To ensure security, a personal identification band is placed on your loved one the moment your loved one is transferred to our care.

THREE…

Unique tracking system.

Your loved one is logged into our tracking system and assigned an identification number, which is stamped into a stainless steel identification tag. This number is used to track the cremation process. Our tracking system includes date of arrival at our facility and the name of the funeral director. Personal belongings are catalogued and placed in a secure area for their return to the family.

FOUR...

Family identification.

Our staff will bathe and dress your loved one in the clothes provided by the family or a gown we provide. Then we will ask you, or a representative, to positively identify him or her prior to cremation.

FIVE…

Checks and balances.

Two individuals, our cremation manager and our funeral director will review all cremation paperwork and permits. This is to ensure authorizations and permits have been received and properly documented. Once all documentation is verified, both staff members must sign the cremation order, prior to the cremation.

SIX…

Cremation log.

Immediately prior to the cremation process, your loved one is taken to our crematory and their personal identification is noted in our cremation log. This log shows the name of the individual, date and time of the cremation, identification number and crematory operator’s name. Our crematory log is dated and the start time is noted and initialed by a cremation technician before and after the cremation.

SEVEN…

Details during the cremation.

The crematory checklist, all necessary signed documents, permits and stainless steel identification tag are placed on the outside of the cremation chamber during the cremation process.

EIGHT…

Details after the cremation.

After the cremation is complete, the cremated remains are placed with the stainless steel identification tag into an urn. The legal documents are placed into our permanent files.

NINE...

Return of the cremated remains.

Our staff will notify you to schedule a time for receipt of the cremated remains. At this time, we will provide a dignified setting, in which to receive the urn, where you may spend a few moments, privately, in quiet reflection. Cremated remains will only be released to the designated authorized person with photo ID and signature.

TEN…

Life Celebration.

We will assist you in planning a life celebration either before or after the cremation which will appropriately help you honor your loved one. A meaningful life celebration provides an opportunity for family and friends to share.